Voted Best Answer
Jan 07, 2016 - 05:36 PM
Can you also please tell us what build number the installation of Trainz has. The build number can be found on either the bottom left or bottom right corner of the launcher screen.
Can you please supply us with your full system specifications? This is done by clicking the Apple symbol on the top toolbar, then selecting 'About This Mac'. On the window that loads, you will see your processor, your memory and your operating system version. Once you take note of these, click 'More Info' and select 'Graphics/Displays'. This page will have your chipset model, your video ram (VRAM for short) and it will have your screen resolution. Once you have all these details, could you please send them in your reply.
Any refunds for versions purchased through the Apple AppStore would need to be requested through the AppStore.