Why is my first time loading TANE not loading at all.

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Guest

Why is my first time loading TANE not loading at all.

When I first was loading Trainz A New Era, it came up with the loading screen. I gave it hours to load and it still didn't load. I do not have any idea what to do. Please help!

Status: Open Jun 02, 2016 - 09:58 AM

Comments (8) | New Comment

By

Shane Turner

on 6/2/2016 10:13:40 AM | Like (0) | Report

What are your computer specifications (particularly the graphics card)?

Shane

By

Guest

on 6/2/2016 10:40:25 AM | Like (0) | Report

I've got 6GB of RAM and my graphics card is Intel(R) HD Graphics Family.

By

Shane Turner

on 6/2/2016 11:23:34 AM | Like (0) | Report

Could do with a bit more information than that.

Restart the game (using Task Manager if necessary) then click Developer > Show Logs. Does it contain an error relating to DirectX?

Shane

By

Guest

on 6/2/2016 1:41:48 PM | Like (0) | Report

No I dont see anything relating to DirectX.

By

Shane Turner

on 6/2/2016 1:45:20 PM | Like (0) | Report

OK - can I get you to check on dxdiag (enter this in the Run box which you can get to from the Start menu) and look on the Display tab for an entry called DDI version and let me know what it is.

Shane

By

Guest

on 6/2/2016 2:03:55 PM | Like (0) | Report

10.1

By

Shane Turner

on 6/2/2016 2:19:22 PM | Like (0) | Report

I see a problem there in that case. T:ANE requires that to be 11 which would indicate DirectX 11 support. Which operating system are you using?

Shane

By

Guest

on 6/2/2016 3:32:38 PM | Like (0) | Report

64-Bit.

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